Return and Cancellation Policy

Thank you for supporting local businesses through our website! Please review our return and cancellation policy below, which varies depending on the type of order.

1. Product Purchases:

• Most physical products purchased through our website are eligible for return within 30 days of the original purchase date.

• To be eligible for a return, the item must be in its original condition, unused, and with all original packaging and tags intact, unless otherwise specified on the product page.

• Please refer to the specific product page for any additional details or exceptions to this general return policy, as some items may have different return conditions.

• To initiate a return, please contact our customer support at info@buylocalus.com.

• Upon receipt and inspection of the returned item, and if it meets the return conditions, a refund will be processed to the original payment method. Please allow 7-10 business days for the refund to appear in your account.

• Customers are responsible for return shipping costs.

2. Sponsorships:

• Sponsorships are billed on a monthly recurring basis.

• Individual sponsorships can be cancelled by the user directly through their account settings on our website.

• Upon cancellation, the sponsorship will remain active until the end of the current billing cycle.

• No partial refunds will be issued for cancellations made partway through a billing cycle.

3. Buy Local U.S. Gift Cards:

• Purchases of "Buy Local U.S." gift cards are final sale.

• These gift cards cannot be returned or exchanged.

• "Buy Local U.S." gift cards are not redeemable for cash.